Privacy Policy

Last updated: 2025

This Privacy Policy explains how DeepRoam ("we", "us", or "our") collects, uses, and shares information when you use our websites, applications, and services (collectively, the "Services"). By using the Services, you agree to the terms of this Policy.

Information We Collect

We collect the following categories of information:

• Account and Contact Information: name, email address, and any information you provide when creating an account or contacting us.
• Usage and Device Information: IP address, browser type, pages viewed, referring pages, approximate location, time zone, and other diagnostic data collected through cookies or similar technologies.
• Content You Provide: inputs, files, or messages you submit through the Services.

How We Use Information

We use your information to:

• Provide, maintain, secure, and improve the Services.
• Respond to inquiries, provide support, and communicate with you.
• Monitor usage, debug issues, and prevent fraud or abuse.
• Comply with legal obligations and enforce our terms.

Legal Bases (EEA/UK)

Where applicable, we process personal data under the following legal bases: performance of a contract, legitimate interests (such as improving the Services and ensuring security), compliance with legal obligations, and your consent where required.

Sharing of Information

We may share information with service providers who assist in operating the Services (e.g., hosting, analytics, customer support). We may also share information to comply with law, respond to lawful requests, protect our rights, or in connection with a merger, acquisition, or asset sale.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the nature of the data and our business needs.

Security

We employ technical and organizational measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed and stored in countries other than your own. When we transfer personal data internationally, we implement appropriate safeguards as required by applicable law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to object to certain processing. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below.

Children

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by a revised “Last updated” date and is effective when posted.

Contact Us

If you have questions or requests, contact:

support@regialabs.com

If this policy conflicts with any translated version, the English version controls.